Top Client Onboarding Software for Agencies

The most dangerous time for a client relationship is right after the sale. Onboarding software ensures your new client feels welcomed, gets access to tools, and sends you unnecessary assets without you chasing them.

Last Updated: 2025-01-22
#1 Editor's Choice

You can build an automated onboarding funnel that collects assets, signs digital contracts, and unlocks course/portal content automatically. It saves hours of manual admin per client.

Pros

  • Automated Asset Collection Forms
  • Digital Signatures (Contracts)
  • Unlock Course/Portal Access
  • Trigger Team Tasks

Cons

  • Requires building the flow yourself (or using a snapshot)
2
HoneyBook

Beautiful for creative professionals. The "Smart Files" feature is great for combining contracts and invoices.

3
Dubsado

Highly customizable workflows. You can script the perfect onboarding journey, but the learning curve is steep.

4
HelloBonsai

Simple and clean. Great for freelancers who want a no-fuss contract and deposit flow.

5
GuideCX

Enterprise-grade onboarding. It involves the client in the project plan, good for complex SaaS implementations.

6
Rocketlane

Similar to GuideCX, focuses on "customer onboarding" as a distinct project phase.

7
Process Street

Checklist-based. Great for ensuring your team doesn’t miss a step, but less "client-facing" beauty.

8
Monday.com

Can be configured for onboarding with forms and boards, but isn’t a dedicated purpose-built tool.

9
Asana

Like Monday, great for internal task tracking during onboarding, but lacks the client-facing polish.

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